PRIVACY POLICY

Last Updated: September 3, 2026

At Dr. Deepmala Karmakar, we value your privacy and are committed to protecting your personal information with the highest standards of security and transparency. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or interact with our website.

Website: deepmala.medifluence.in

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Location or address
• Appointment details
• Enquiry or consultation details
• Information submitted through contact forms
• Information submitted through appointment forms
• Messages or other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Website usage information
• Referring website or source

2. How We Use Your Information

The information collected through our website may be used to:

• Respond to your enquiries
• Process appointment or consultation requests
• Contact you regarding your appointment or enquiry
• Provide information about medical services and consultations
• Communicate with you regarding services
• Improve our website and user experience
• Maintain website security
• Prevent fraudulent or unauthorized activities
• Comply with applicable legal and regulatory requirements

We use your information only for legitimate purposes and in accordance with applicable laws.

3. Medical and Health Information

If you voluntarily provide medical or health-related information through the website, such information may be used to understand your enquiry or facilitate your consultation or appointment.

You should avoid submitting highly sensitive medical information through general contact or enquiry forms unless specifically requested through an appropriate and secure channel.

Information submitted through the website does not by itself establish a doctor-patient relationship.

A doctor-patient relationship is established only when a consultation or medical service is formally accepted and provided by Dr. Deepmala Karmakar.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use the website.

Cookies may be used to:

• Remember user preferences
• Improve website performance
• Understand website traffic
• Analyze website usage
• Enhance the overall user experience

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

5. Third-Party Services

Our website may use third-party services for purposes such as:

• Website hosting
• Website analytics
• Appointment management
• Communication
• Website security
• Performance monitoring

These third-party service providers may process information in accordance with their own privacy policies and applicable laws.

Our website may also contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

6. Protection of Your Information

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based system or method of electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

7. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

Your information may be shared when reasonably necessary with:

• Authorized staff or representatives assisting with appointments and enquiries
• Healthcare professionals involved in providing your care, where applicable
• Service providers supporting the website or related services
• Technology, hosting, analytics, or communication providers
• Government authorities or regulatory bodies when required by law
• Other parties where disclosure is necessary to protect legal rights, safety, or property

Any sharing of information will be carried out for legitimate purposes and in accordance with applicable laws.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained where necessary to:

• Provide services
• Manage appointments
• Maintain appropriate records
• Respond to enquiries
• Resolve disputes
• Comply with legal or regulatory obligations
• Protect our legal rights

The retention period may vary depending on the type and purpose of the information.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to personal information held about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally permitted
• Withdraw consent where processing is based on consent
• Raise concerns regarding the handling of your personal information

To exercise any applicable rights, please contact Dr. Deepmala Karmakar using the contact information provided on the website.

10. Children’s Privacy

This website is not intended to knowingly collect personal information from children without appropriate involvement of a parent or legal guardian.

If you believe that a child has provided personal information through the website without appropriate consent, please contact us so that appropriate action can be taken.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, or applicable laws.

Any updates will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Dr. Deepmala Karmakar

Website: deepmala.medifluence.in

We are committed to respecting your privacy and protecting the information entrusted to us.